I traveled to South Africa and put in a travel notice ahead of time. I got off the plane, used the card for at check in at the hotel for incidentals then went to buy a Sim card. A $ 40 Sim card purchase was declined and a fraud alert issued.
Barclays will only remove the alert after actually talking to them. You cannot use secure message. Then when you call in you have to listen to a few useless announcements then have to validate yourself 3 ways before you can actually talk to someone. All this time the meter is running on the call. Barclays had no interest in reimbursing me for the call.
I understand there is a lot of fraud in SA but jeeze, I put in the travel notice and used it a routine places a traveler would use it. Luckily I had a Chase card also and that had absolutely no issues.
The Barclay card now enjoys a place in my drawer and the Chase card gets the spend.